Adult Protective Services

APS protects adults ages 60 or older and people with disabilities ages 18-59. To report suspected abuse, exploitation or neglect of an older person, call the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409.  For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711. APS is locally coordinated through 38 provider agencies. Caseworkers receive reports, conduct investigations and work with older adults to resolve abusive situations.