State Child Support Offices Relocate in April

CHICAGO – The Illinois Department of Healthcare and Family Services (HFS) Division of Child Support Services (DCSS) is relocating its offices from 32 West Randolph in Chicago to three separate locations throughout Cook County. The office relocations will occur in three phases this spring. Services for southern and Northern Cook County will no longer be provided at the 32 West Randolph location as of May 1, 2013.

In addition to having a central downtown location, as of May 1 DCSS offices will now also be located in northern and southern Cook County to provide customers with increased access to child support services. The new Northern Region location will open for services at 1755 Lake Cook Road in Deerfield on April 8. The Southern Region location will open for services at 6201 S. Emerald Drive on April 22. HFS anticipates a new Central Region location will open for services at 36 South Wabash in June. Until then, the 32 West Randolph location will remain open to serve those customers.

“These three new locations will give us an opportunity to provide services to our customers closer to the communities in which they live,” DCSS Administrator Pamela Lowry said. “Once we have moved into our new locations, we will be focusing on making changes to improve our delivery of services.”

Customers are encouraged to contact DCSS at www.ilchildsupport.com for information regarding the location of the office where they will be served.