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Career Counseling Services

State government career counseling services are provided by CMS Assessment Centers either by mail, email or through individual, in-person counseling sessions. Note that in-person counseling sessions are available at all CMS Assessment Centers by appointment only on a limited, first come-first serve basis and available sessions fill up quickly so applicants are strongly encouraged to take advantage of career counseling services offered via mail or email.

Counseling by Mail: If you want to take advantage of counseling by mail, complete a CMS-100 application, indicate that you want counseling by mail and your geographic employment preferences and salary requirements, and mail your application and request to the Chicago or Springfield assessment center. To ensure prompt service, mark the envelope “Request for Counseling by Mail.” Upon receipt, career counseling staff will evaluate your education and experience along with your employment interests and preferences as to salary and geographic location and will send back a list of potential state position titles for which you may qualify that coincide with your interests and preferences along with examination information. You may contact the assessment center if you have any follow-up questions once you receive and review this information.

Counseling by Email: If you prefer, you can request counseling by email. Complete and attach to the email your CMS-100 application, indicate that you want counseling by email along with your geographic employment preferences and salary requirements, and email your request and application to:CMS.CounselingByEmail@Illinois.gov

Upon receipt, career counseling staff will evaluate your education and experience along with your employment interests and preferences as to salary and geographic location and respond via email with potential state position titles for which you may qualify that coincide with your interests and preferences along with examination information. You may contact the assessment center if you have any follow-up questions once you receive and review this information.

Career Counseling Session:  If you schedule an appointment for a career counseling session at a CMS Assessment Center, you must complete and bring your CMS-100 application with you to the assessment center. A career counseling session lasts approximately 30 minutes. The career counselor will review your education and experience as reported on your CMS-100 application and discuss state government employment opportunities with you that match your credentials and employment preferences with position titles for which you may be qualified and answer any questions you may have regarding examination procedures and eligibility requirements. If you are unable to make your appointment, please contact the assessment center in advance to cancel your appointment.

Career Services also provides special assistance to Illinois veterans through the Veterans Outreach Program.

From its Chicago office, CMS also offers the Diversity Enrichment Program (DEP) headquartered in the James R. Thompson Center (JRTC). The Program is responsible for the recruitment of well-qualified candidates for employment in underutilized categories for State employment through targeted outreach events and applicant counseling and is a resource for all State agencies, boards and commissions to supplement their recruiting efforts and develop strategies for diversification.

SPRINGFIELD OFFICE

  • Capital City Center
    130 West Mason
    Springfield, IL 62702
    (217) 524-1321 (voice)
    Illinois Relay Center (800) 526-0844

CHICAGO OFFICE

  • James R. Thompson Center
    100 W. Randolph Street, 3rd Floor Suite 3-300
    Chicago, IL 60601
    (312) 793-3565 (voice)
    Illinois Relay Center (800) 526-0844

FIELD OFFICES

  • State Regional Office Building
    2125 South First Street
    Champaign, IL 61820
    (217) 278-3435 (voice)
    Illinois Relay Center (800) 526-0844

  • State Regional Office Building
    2309 West Main Street
    Marion, IL 62959
    (618) 993-7005 (voice)
    Illinois Relay Center (800) 526-0844

  • E. J. "Zeke" Giorgi Center
    200 South Wyman
    Rockford, IL 61101
    (815) 987-7004 (voice)
    Illinois Relay Center (800) 526-0844

NotePlease Note: Hiring preference is given to Illinois residents.