Our Mission
We work together to help Illinoisans access high quality health care and fulfill child support obligations to advance their physical, mental, and financial well-being.
Our Vision
We Improve Lives.
- We address social and structural determinants of health
- We empower customers to maximize their health and well being
- We provide consistent, responsive service to our colleagues and customers
- We make equity the foundation of everything that we do
- We value our staff as our greatest asset
- We are always improving
- We inspire public confidence
Planning for our Future
Beginning in 2020, the Department began to re-imagine our mission, vision, and values. Through discussions, townhalls, and feedback tools, we are building a new sense of purpose and identify for ourselves and our work, embedding these ideals into our daily operations.
In all we do, we are committed to fostering a team spirit and helping all of our customers.