Date: April 5, 2021
To: Enrolled Hospitals: Chief Executive
Officers; Chief Financial Officers; and Patient Accounts Managers; Hospice
Agencies; Ambulatory Surgical Treatment Centers; and Birth Centers
Re: Institutional Billing Helpline
The Department is implementing a new
schedule that will include an additional call day for the Institutional Billing
Helpline effective Monday, April 5th, 2021. The call lines will be
open from 8:00 a.m. to 3:30 p.m. Monday, Wednesday, and Friday of each week.
Institutional billing questions should
be directed to an institutional billing consultant in the Bureau of
Professional and Ancillary Services at 877-782-5565.
Kelly Cunningham,
Administrator
Division of Medical
Programs