Date: February 2, 2021
To: Long
Term Care Facilities - Nursing Facilities (NF), Intermediate Care Facilities
for Individuals with Intellectual Disabilities (ICF/IID), Supportive Living
Program (SLP) and Specialized Mental Health Rehabilitation Facilities (SMHRF)
Re: Department
of Human Services Medical Field Operations – Central #244 Task-Based to
Facility-Based Assignments Effective February 1, 2021
The
Departments of Healthcare and Family Services (HFS) and Human Services (DHS)
continue to review operational procedures and identify ways to improve
efficiency. This Notice informs Long Term Care (LTC) providers that effective February
1, 2021, the Medical Field Operations (MFO) – Central #244 office caseworkers will
be moving from “task-based” to “facility-based” assignments. This change is
intended to increase productivity and more evenly distribute workflow. Workflow for the MFO Central #244 office will
be based upon the DHS Region of the county in which the facility is located.
This
change applies to LTC providers located in the following counties - only:
|
Region 2
Medical Field Operations - Central (#244)
1642 W 59th St, FL 1
Chicago, IL 60636
(773)863-6339
(773)863-6307 fax
DHS.MFOCentral@illinois.gov
|
Serving
facilities located in the following counties:
Boone,
Carroll, DeKalb, DuPage, Jo Daviess, Kane, Kankakee, Kendall, Lake, Lee,
McHenry, Ogle, Stephenson, Whiteside, Will and Winnebago
|
|
Region 3
Medical Field Operations - Central (#244)
1642 W 59th St, FL 1
Chicago, IL 60636
(773)863-6339
(773)863-6307 fax
DHS.MFOCentral@illinois.gov
|
Serving
facilities located in the following counties:
Bureau,
Champaign, Ford, Fulton, Grundy, Henderson, Henry, Iroquois, Knox, LaSalle,
Livingston, Marshall, Mason, McDonough, McLean, Mercer, Peoria, Putnam, Rock
Island, Stark, Tazewell, Vermilion, Warren and Woodford
|
IIn
addition, in order to direct emails accurately and efficiently, while ensuring that
the resident’s Health Insurance Portability and Accountability Act (HIPAA) information
is protected, please include only the name of the facility with the resident’s
IES case number or the resident’s Recipient Identification Number (RIN) in
the Subject Line of the email.
Examples
To:
DHS.MFOCentral@illinois.gov
From: Jane Doe
Subject Line: Happyville Manor, case 123123123
Or
To:
DHS.MFOCentral@illinois.gov
From:
Jane Doe
Subject Line: Happyville Manor, RIN 123456789
Please contact the Bureau of Long Term Care toll free at (844)
528-8444 with questions regarding this notice.
Kelly
Cunningham, Administrator
Division
of Medical Programs