Provider Notice Issued 06/05/2020

Date:    June 5, 2020
To:       Enrolled Community Mental Health Centers, Behavioral Health Clinics, Hospitals, Physicians, Licensed Clinical Psychologists, and Licensed Clinical Social Workers
Re:      IM+CANS Provider Portal and Batch Import Data File Available July 1, 2020
This notice announces the launch of the IM+CANS Provider Portal on July 1, 2020, and the availability of a batch import process in the portal for providers who are required to utilize the Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS).
On July 1, 2020, the Illinois Department of Healthcare and Family Services (HFS) will open the IM+CANS Provider Portal to all providers who utilize the IM+CANS. Providers will have the option of utilizing direct data entry to enter IM+CANS data into the Portal or utilizing a batch import process. Providers will be required to begin entering data via a direct data entry or batch import method on July 1, 2020.
Providers who utilize the batch import process must use the Department’s standardized file format when uploading data into the IM+CANS Provider Portal. The IM+CANS Batch Import Guide, Standardized Batch Import File Format and IM+CANS Portal Data Dictionary are accessible on the IM+CANS Provider Portal section of the HFS website.
Questions regarding this notice, the IM+CANS or the IM+CANS Portal may be directed to the Bureau of Behavioral Health via telephone at 217-557-1000 or email at For technical questions regarding the Batch Upload process, please email
Kelly Cunningham
Interim Medicaid Administrator



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