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Paying Your Child Support

Why is it important to pay child support?

Children who have a good relationship with you are more likely to be a great student, have a higher level of self-confidence, and have a better chance to succeed in life.

How do I make my child support payments?

For your convenience there are several methods of paying your child support.

  1. Income Withholding

    Most child support orders require that child support be deducted from your paycheck. This is one of the easiest methods of paying support. Your employer will send your support to the Illinois State Disbursement Unit.

  2. Travelers, cashiers or personal checks

  3. Money order

  4. Pay Online

    1. Credit Card payment on the e-childsPay.com - The Child Support Payment Center Web site

An easy and secure way to make your required child support payment online using a credit card. You will have to register to use this service. If you have an Illinois case, a convenience fee is not charged. Visa, MasterCard and Discover are accepted. It may take up to seven business days before your payment is posted to your child support account.

    1. Automatic Deduction on the ExpertPay - Online Child Support Payment Center Web site 

An easy and secure way to allow you to make your child support payments through automatic deduction from your savings or checking account (weekly, bi-weekly, monthly, etc). You will have to register to use this service and pay a one-time registration fee of $2.50. There is a validation period to verify the checking or savings account. Payments may take up to five business days to be posted to your child support account.

  1. Pay by Phone, calling 1-866-645-6348

There is a registration process for first time users. Once registered, you can make your child support payment using Visa, MasterCard or Discover. Your payment may take up to seven business days to be posted to your child support account.

Where do I make my

State Disbursement Unit

P.O. Box 5400

Carol Stream, Illinois 60197-5400

Did you know. . . ?

Any payment will be accepted. You are required to make payments as stated in the order but any payment will be accepted.

If you are not employed or your income has lowered, we can help by taking a look at the support amount that is ordered. Please contact us to request this review.

If you have concerns about custody or visitation, you may have legal rights and may wish to speak with an attorney.

Legal action may be taken against you for not making payments.

Each year that child support is not paid, more money is added to the total debt at the rate of 9% interest.

Who should I inform if my situation changes?

It is important to inform Illinois Child Support Customer Service when any of the following changes occur:

  1. Address

  2. Phone number

  3. Income/employer

  4. Name change

  5. Custody change

  6. Change to the support order

Who should I contact with my child support questions?

Child Support Services

1-800-447-4278

Automated payment information (24 hours)

You will need to know:

  1. Your Social Security number

  2. The date of birth of a child on the case

The automated voice response will tell you:

  1. When a payment was received

  2. The amount of the payment

For more case information, speak with a Customer Service Representative by calling between 8 a.m. – 4:30 p.m. Monday – Friday.

Helpful Web site: Illinois State Disbursement Unit

 

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