HFSAbout Us

Phone Directory

Program Areas ​Phone Number(s)
​Computer Services ​217-782-1351
Director​

​217-782-1200 / 312-793-4792

​Equal Employment Opportunity

​312-793-4322 / 1-312-793-4322 (TTY)

Federal Finance​ ​217-557-8310
​Finance 217-524-7480​
Fiscal Management​ 217-785-1781​
Fiscal Operations​ 217-782-1123​
​General Counsel

217-782-1233 / 312-793-4805 ​

​Inspector General 1-844-453-7283 / 1-844-ILFRAUD​
​Internal Affairs OIG 217-782-1516​
Labor Relations​ 217-785-9821​
​Legislation 217-782-1212​
Medical Director​ 217-782-2570 / 312-793-5277
Personnel Management​

217-524-0618​ / 1-217-782-0950 (TTY)

​Purchasing Officer 217-557-5777​
​Rules and Regulations 217-782-1233​
​Selection and Recruitment 217-557-2875
Office of Planning​ 217-557-9870​
Technical Support​ 217-782-1200
​Training 217-557-9065​

Medical Programs Phone Directory

Program Areas ​Phone Number(s)

All Kids​

217-524-7156​
All Kids Hotline​

1-866-255-5437 / 1-877-204-1012 (TTY)​

​All Kids Credit Card Payment Hotline 1-877-828-2375​
​All Kids Switchboard 1-877-805-5312​
Certificate of Creditable Coverage Hotline​ 1-888-281-8497​
Claims Processing​

217-782-0472 / 1-217-782-0472​ (TTY)

Client Health Care Hotline​ 1-800-226-0768​
​Collections 217-782-1348​
​Comprehensive Health Services 217-785-2867​
Drug Prior Approval for Providers​ 1-800-252-8942​
Health Benefits Hotline​ 1-800-226-0768​
Health Benefits for Workers with Disabilities​

1-800-226-0768 / 1-866-675-8440 (TTY)

​Health Finance 217-782-1630​
Illinois CaresRx Clients​ 1-800-226-0768​
​Interagency Coordination 217-557-1868​
​Long Term Care 217-782-0545​
MDS Help Desk​ 1-888-586-8717​
​Medical Administrative Support 217-524-7305​
Medical Programs​ 217-782-2570 ​
Medical Technical Support​ 217-524-7288​
​Program Reimbursement Analysis 217-782-3953​
​Provider Billing Hotline 1-877-782-5565​
​Provider and Beneficiary Hotline ​1-844-591-9053
​Provider Assessment Program 217-524-7110​
Provider Eligibility Inquiry Hotline​ 1-800-842-1461​
​Provider Participation 877-782-5565
​Rate Development and Analysis 217-785-0710​

Child Support Phone Directory​

Program Area​ ​Phone Number(s)
​DCSS Call Center 1-800-447-4278 / 1-800-526-5812 (TTY)​
DCSS Non-Custodial Parent Services​ ​312-793-7987
Employer Inquiry Line​ 312-803-7253 / ​1-888-245-1938
National Medical Support Notice Information Line​ ​312-803-7253 / 1-888-245-1938
Paternity Establishment Information Line ​​ 1-800-447-4278​
SDU Call Center ​​ 1-877-225-7077​​
​Tax Intercept Protest Information Line ​1-800-447-4278

About Us

 

 Need Assistance?