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Contact Us

Caution: DO NOT use e-mail to report child abuse or neglect. It causes delays and confidentiality may not be ensured. Whenever you suspect that a child is being abused or neglected, or at risk, please call the Illinois Child Abuse Hotline at 800-25-ABUSE (22873).

For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.

Email Directory

DCFS Info and Assistance (Advocacy Office) or 800-232-3798

Office of Employee Services' Recruitment and Selection Unit

Office of Child and Family Policy

 

Hotlines

Hotline Phone TTY
How to become a foster or adoptive parent 800-572-2390 800-572-2390
Advocacy Office for Children and Families 800-232-3798;
217-524-2029
Child Abuse Hotline 800-25-ABUSE
(800-252-2873);
217-785-4020 for international calls only
800-358-5117
Day Care Information 877-746-0829
312-328-2779
OIG Foster Parent Hotline 800-722-9124 800-722-9124
Report missing, abducted or runaway DCFS ​youth in care 866-503-0184
Youth Helpline 800-232-3798


Administration

Office Address Phone
Director's Office - Springfield 406 East Monroe St. 217-785-2509
Office of Communications - Chicago 100 West Randolph St. 312-814-6847
Office of Inspector General - Chicago 2240 West Ogden Ave. 312-433-3000
Director's Office - Chicago 100 West Randolph St. 312-814-6800
Advocacy Office for Children and Families 406 East Monroe St. 800-232-3798;
217-524-2029


Parent or Putative Father Contacts

If you want to know if your child is under the care of the Illinois Department of Children and Family Services, call:
Illinois
800-232-3798
Outside of Illinois
217-524-2029

or write to the:

Advocacy Office for Children and Families
DCFS
406 East Monroe Street
Springfield, Illinois 62701

If you know the child's name and birthdate or age and can verify your relationship, the DCFS Advocacy Office for Children and Families can determine if your child is in the care of our Department.

They can also direct you to the Circuit Court involved with your child's case. The Clerk of the Circuit Court can provide other important information, such as the child's case number and the next scheduled court date.

Region and Field Offices

Click on the map to get the nearest offices.