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  2. Community Services
  3. Utility Bill Assistance

Utility Bill Assistance

The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months).  Energy costs can place severe and continuing stress on a family’s budget. In some instances, households are forced to make painful decisions regarding which bills to pay and which necessities to survive without.  Illinois residents with a household income that does not exceed an amount determined annually by the Department of Commerce are eligible. Annual eligibility levels are determined based on available funding and may not exceed 150% of the federal nonfarm poverty level.

The Percentage of Income Payment Plan (PIPP) is available for LIHEAP eligible households who are customers of one of the following utilities: Ameren Illinois, ComEd, Nicor Gas and Peoples Gas/North Shore Gas. Under PIPP, eligible households pay a percentage of their income; receive a monthly benefit towards their utility bill and, arrearage reductions for every on-time payment they make, if applicable.

Click here to find a Community Action Agency (CAA) serving your area and apply for assistance.

2017-2018 Application Dates and Program Eligibility

2018 LIHEAP State Plan


For Knox County Residents:

LIHEAP Information as of 12/6/17 – click for Press Release

WIRC will begin taking applications for Knox County seniors, disabled, families with children under 6 years and disconnected families on December 19, 2017 at 1048 E. Losey St, Galesburg. Please call (309) 837-2997 starting on December 11 to make an appointment.

All other eligible low-income households can call beginning January 15th to schedule appointments for after January 22nd.


For more information contact:

Office of Community Assistance
Illinois Department of Commerce