1. DCEO
  2. Small Business Assistance

Laws, Regulations & Permitting

Illinois’ First Stop Business Information Center is a statewide resource for individuals and businesses to obtain comprehensive regulatory and permitting information.  Staff provides professional guidance to entrepreneurs by connecting them with state and local resources. 
Search for Answers on Illinois business requirements 

Services include:

  • Toll free helpline 800.252.2923 or Submit a Question
  • Para información en español por favor llamar al: 800.252.2923 o envíe su mensaje por medio del Correo electrónico
  • Business startup kit & business specialists


Regulatory Flexibility Program  

If you are a small business owner concerned about regulatory proposals that might affect your business, the Regulatory Flexibility Program works with business organizations and groups to determine ways to make rules more flexible, cost effective or less restrictive.  In some instances, small businesses may be exempted from compliance altogether. 

The Program is housed in the Business Information Center and serves as an ombudsman for small businesses.  Staff reviews every rule that state agencies propose and distributes information about these rules to the small business community.  Feedback from the community is then sent for consideration to the Joint Committee on Administrative Rules (JCAR), a bi-partisan legislative oversight committee that is authorized to conduct systematic reviews of administrative rules promulgated by state agencies. 

Our office works with state agencies to determine the impact of their rules on small entities and to consider alternatives to minimize that impact.  Illinois gives small business owners the opportunity to make their voices heard about rules that affect their interests.  Our Regulatory and Information Alert highlights proposed rules that may affect small businesses.


Register Your Complaint

If you have concerns or complaints about state rules or regulations affecting your business, please click here to contact us and submit your concerns. 

In registering your complaint, be sure to provide as much information as possible, including the name of the state administrative rule or guideline, and the name of the administering agency.  Please address your complaint to existing state administrative rules. Factors to consider include:

  • Is there a continued need for the rule or guideline?
  • Is the rule or guideline too complex?
  • Does the rule or guideline overlap, duplicate, or conflict with federal regulations, other state rules, or local ordinances?
  • How long has it been since the rule has been evaluated?
  • Have technology, economic conditions or other changes in the subject area affected the rule or guideline since it was promulgated?

If you have specific questions about state rules and regulations, please contact Katy Khayyat, Illinois Department of Commerce, at 217.785.8020 or


Small Business Connection Newsletter

Our monthly newsletter provides important information on changes in rulemakings for business and industry groups, chambers of commerce, trade associations or anyone interested in small business issues. The newsletter also provides information on upcoming conferences, seminars, workshops, trainings, permitting and licensing, tax information and recent legislation.  To subscribe to the newsletter, text GROWSMALLBIZ to 22828 or visit to sign up.