1. DCEO
  2. Small Business Assistance

Laws, Regulations & Permitting

Illinois’ First Stop Business Information Center is a statewide resource for individuals and businesses to obtain comprehensive regulatory and permitting information.  The center’s staff provides professional guidance to entrepreneurs by connecting them to state and local resources. 

Search for Answers on Illinois business requirements 

Services include:

  • Toll free helpline 1-800-252-2923 or Submit a Question
  • Para información en español por favor llamar al: 1-800-252-2923 o envíe su mensaje por medio del Correo electrónico
  • Business startup kit & business specialists


Regulatory Flexibility Program 

Are you a small business owner concerned about how a regulatory proposal might affect your business?   The Office of Regulatory Flexibility works with business organizations and groups to determine ways to make rules more flexible, cost effective or less restrictive.  In some instances, small businesses may be exempted from compliance completely. 

The Office of Regulatory Flexibility is housed in the Business Information Center and serves as an ombudsman for small businesses.  The office staff reviews every rule that state agencies propose and distributes information about these rules to the small business community.  The feedback from the small business community is then sent for consideration to the Joint Committee on Administrative Rules (JCAR), a bi-partisan legislative oversight committee that is authorized to conduct systematic reviews of administrative rules promulgated by state agencies. 

The Office works with state agencies to determine the impact of their rules on small entities and to consider alternatives to minimize that impact.  

Illinois gives small business owners the opportunity to make their voices heard about rules that affect their interests.  Our Regulatory and Information Alert highlights proposed rules that may affect small businesses.


Register Your Complaint

If you have  concerns or  complaints about state rules or regulations affecting your business, please click here to contact us and submit your concerns.   The Office of Regulatory Flexibility offers an online complaint form that allows you to notify us of any onerous or burdensome state regulation which should be addressed.

In registering your complaint, be sure to provide as much information as possible, including the name of the state administrative rule or guideline, the name of the administering agency.  Please address your complaint to existing state administrative rules. Factors to consider:

  • Is there a continued need for the rule or guideline?
  • Is the rule or guideline too complex?
  • Does the rule or guideline overlap, duplicate, or conflict with federal regulations, other state rules, or local ordinances?
  • How long has it been since the rule has been evaluated?
  • Have technology, economic conditions or other changes in the subject area affected the rule or guideline since it was promulgated?

If you have specific questions about state rules and regulations, please contact Katy Khayyat, Department of Commerce and Economic Opportunity at (217) 785-8020 or



Small Business Connection Newsletter

The Office of Regulatory Flexibility’s “Small Business Connection” is a monthly newsletter that provides important information on changes in rulemaking.  This monthly newsletter is for for business and industry groups, chambers of commerce, trade associations or anyone interested in small business issues. The newsletter also includes information on proposed rules and the impact, the dates and times of public hearings and an overview of what rule changes mean in plain language.
In addition, the newsletter allows you to offer feedback on how rules will impact your business during the first notice period while changes can still be made. You will also receive information about upcoming conferences, workshops, permitting and licensing, tax information and recent legislation.  To subscribe to the Small Business Connection Newsletter, click here.