1. DCEO
  2. Community Services
  3. Utility Bill Assistance

How To Apply


Beginning October 1, 2017 Seniors, People with Disabilities
Beginning November 1, 2017 Households with children under the age of 6 years and disconnected households
Beginning December 1, 2017 All other eligible households


Contact your local Community Action Agency to make an appointment to apply for LIHEAP.  You can use the "Where to Apply" link to the right to locate the appropriate Community Action Agency for your county.  You may call 1-877-411-9276.

Income Eligibility:

If your household’s combined income for the 30 days prior to application (gross income, before taxes are deducted) is at or below 150% of the federal poverty level as shown in the chart below, you may be eligible to receive assistance. If you rent, and your heat and/or electric is included in the rent, your rent must be greater than 30% of your income in order to be eligible to receive assistance.


Family Size 30 Day Income Annual Income
1   $1,508 $18,090
$2,030 $24,360
$2,553 $30,630
$3,075 $36,900
$3,598 $43,170
$4,120 $49,440
$4,643 $55,710
$5,165 $61,980


Bring all appropriate documentation:

Do not forget to bring all required documentation when you apply, including:
  • Proof of gross income from all household members for the 30-day period beginning with the date of application.
  • A copy of current heat and electric bills issued within the last 30 days (if energy directly paid for).
  • A copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount and landlord contact information.
  • Proof of Social Security numbers for all household members.
  • Proof the household received TANF or other benefits, such as Medical Eligibility or SNAP, if receiving assistance from the Illinois Department of Human Services.