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  4. State Employee Benefits

Plan Administrator Directory

Only general plan questions should be directed to the CMS Group Insurance Division or your Group Insurance Representative. Direct all specific claim inquiries to the plan administrators.

 

Cigna
www.cigna.com/stateofil
(800) 962-0051 (800) 526-0844 (TDD/TTY)
Health Alliance HMO
https://healthalliance.org/stateofIllinois
(800) 851-3379 (800) 526-0844 (TDD/TTY)
HealthLink OAP
www.healthlink.com/illinois_index.asp
(800) 624-2356 (800) 624-2356, ext. 6280 (TDD/TTY)
HMO Illinois
www.bcbsil.com/stateofillinois
(800) 868-9520 (866) 876-2194 (TDD/TTY)
BlueAdvantage HMO
www.bcbsil.com/stateofillinois
(800) 868-9520 (866) 876-2194 (TDD/TTY)
Coventry Health Care OAP
www.chcillinois.com
(800) 431-1211 (217) 366-5551 (TDD/TTY)
Coventry Health Care HMO
www.chcillinois.com
(800) 431-1211 (217) 366-5551 (TDD/TTY)

 

Vision Plan Administrator
Vision services, benefits, network providers, claim forms and filings.
EyeMed Vision Care
Out-of-Network Claims
P.O. Box 8504
Mason, OH 45040-7111
www.eyemedvisioncare.com/stil
(866) 723-0512
(800) 526-0844 (TDD/TTY)

 

Life Insurance Plan Administrator
Life insurance coverage and claim information.
Minnesota Life Insurance Company
536 Bruns Ln, Unit 3
Springfield, IL 62702
http://web1.lifebenefits.com/lbwcm/pd/illinois
(888) 202-5525
(800) 526-0844 (TDD/TTY)

 

 

Deferred Compensation Program
Long-term supplemental retirement savings program. Provides investment opportunities with payroll deducted, pretax dollars.
CMS Deferred Compensation Division
801 S. 7th Street
P. O. Box 19208
Springfield, IL 62794-9208
www.state.il.us/cms/employee/defcom
(800) 442-1300
(800) 526-0844 (TDD/TTY)

 

Flexible Spending Account (FSA) Plan Administrator
Information on (MCAP/DCAP) and claim eligibility.
ConnectYourCare
P.O. Box 622317
Orlando, FL 32862-2317
www.connectyourcare.com
(888) 469-3363 (toll-free phone)
(443) 681-4602 (fax)

 

Commuter Savings Program (CSP)
Information on setting aside pretax dollars for transportation and parking expenses.

​Edenred Commuter Benefit Solution

(Commuter Check Direct)
Claims Administrator
320 Nevada Street
Newton, MA 02460

 www.CommuterCheckDirect.com

 (888) 235-9223

(844) 878-0594 (TDD/TTY)

 

Health/Dental Plans, Medicare COB Unit, FSA Unit, COBRA Unit, Life Insurance, Adoption and Smoking Cessation Benefits
General information on the state health plans or other benefits.
CMS Group Insurance Division
801 S. 7th Street
P. O. Box 19208
Springfield, IL 62794-9208
www.benefitschoice.il.gov
(217) 782-2548
(800) 442-1300
(800) 526-0844 (TDD/TTY)

 

Quality Care Health Plan (QCHP) Medical Plan Administrator
Medical service information, claims forms, ID cards, claim filing/resolution, and pre-determination of benefits
Cigna
Group Number 3181456
Cigna HealthCare
P. O. Box 182223
Chattanooga, TN 37422
www.cigna.com/stateofil
(800) 962-0051
(800) 526-0844 (TDD/TTY)

 

QCHP Notification and Medical Case Management Administrator
Notification prior to hospital services. Noncompliance penalty of $800 applies.
Cigna                          (800) 962-0051
(800) 526-0844 (TDD/TTY)

 

QCHP, HealthLink OAP and Coventry OAP
Prescription Drug Plan Administrator​
Information on prescription drug coverage, pharmacy network, mail order drug, specialty pharmacy, ID cards and claim forms filing. (effective July 1, 2015)

CVS/Caremark
Group Number: QCHP 1400SD3,

Coventry Oap 1400SCH,

HealthLink OAP 1400SCF

Paper Claims:

CVS/Caremark
P.O. Box 52136
Phoenix, AZ 85072-2136

Mail Order Prescriptions:

CVS/Caremark
P.O. Box 94467
Palatin, IL 60094-4467

(877) 232-8128 (nationwide)

(800) 231-4403 (TDD/TTY)

www.caremark.com

 

QCHP Behavioral Health Administrator
Mental Health and Substance Abuse notification, authorization, claims forms and claim filing/resolution.
Magellan Behavioral Health
Group Number 3181456
P. O. Box 2216
Maryland Heights, MO 63043
www.MagellanHealth.com
(800) 513-2611
(800) 526-0844 (TDD/TTY)

 

Employee Assistance Program (EAP)
Confidential assistance and assessment services, ID cards.
Magellan Behavioral Health
(for non-AFSCME represented employees)
www.MagellanHealth.com
(866) 659-3848
(800) 456-4006 (TDD/TTY)

 

Personal Support Program (PSP-AFSCME EAP)
AFSCME Council 31
(for AFSCME represented State employees)
No address required.
www.afscme31.org
(800) 647-8776
(800) 526-0844 (TDD/TTY)

 

 

Quality Care Dental Plan (QCDP) Administrator
Dental services, claim forms, ID cards and filing.
Delta Dental of Illinois
Group Number 20240
P.O. Box 5402
Lisle, IL 60532
http://soi.deltadentalil.com
(800) 323-1743
(800) 526-0844 (TDD/TTY)
 

Updated 03/02/16