• The Aging Network
  • Assistance in Your Home and Community
  • Family Caregiver Support
    • Grandparents Raising Grandchildren – Relatives Raising Children
  • Elder Rights
    • Adult Protective Services Program – Abuse Prevention in your Neighborhood
    • Illinois Long-Term Care Ombudsman Program – Abuse Prevention within a Nursing Facility
    • Legal Assistance
  • Housing Options
  • Prescription Drug Assistance
  • Volunteer and Intergenerational Programs

The online publications are in a PDF format, which requires Adobe Acrobat Reader to view. To receive publications not currently online, contact the Senior HelpLine.

Elder Rights

Preventing Abuse in your Neighborhood:
See also: Adult Protective Services Program 


Preventing Abuse in Nursing Homes:
See also: Illinois Long-Term Ombudsman Program

  • You Have a Voice!​ (8.5" x 11" brochure, 2014 - 623 KB) explains how the Illinois Long-Term Care Ombudsman Program works with nursing home residents, families, community groups and nursing home staff to resolve problems and ensure quality of life for all people in long term care facilities.
  • You Have the Right! (11" x 17" poster, 2011 - 519 KB) lists your rights as a resident of a long-term care facility and who to call with questions or complaints.
    • Chinese (11" x 17" poster, 2011 - 519 KB)
    • Korean (11" x 17" poster, 2011 - 519 KB)
    • Polish (11" x 17" poster, 2011 - 519 KB)
    • Russian (11" x 17" poster, 2011 - 519 KB)
    • Spanish (11" x 17" poster, 2011 - 519 KB)
  • Illinois Long-Term Care Ombudsman Program Annual Report, FY 2013 (8.5" x 11," 464 KB) Demographics, FY 2013 (11" x 17", 260 KB) provides information on services, principles and structure of this program, as well as a summary of challenges and accomplishments in efforts to protect the rights of older adults residing in long-term and intermediate care facilities.
  • The Pioneer Approach (Illinois Pioneer Coalition) to long-term care is a growing national movement to improve the quality of life for both long term care residents and staff. 
  • Resident’s Rights for People in Care Facilities – Care facility residents are guaranteed certain rights, protections and privileges according to Illinois and Federal law. The following brochures detail those rights and explain where to turn if rights are violated.
  • Money Follows the Person (brochure, 2011 - 698 KB) is a statewide, multi-agency initiative to help older adults move out of the nursing home and back into their communities.
  • Become a Long-Term Care Volunteer Ombudsman​ (brochure, 2012 - 744 KB) explains what an ombudsman is and how to volunteer.

Legal Services:
See also: Legal Services

  • Advance Directives (forms) resulted from an Illinois law which enables an individual to authorize another person to handle personal and business affairs in the event he or she is unable to, due to absence, illness or disability, and/or, under a separate procedure, to make health care decisions. Advance Directives include:
    • Power of Attorney for Property (2011, 69 KB) (New form will be posted soon.), a document that allows a person to delegate to another person the power to make decisions regarding assets, finances, bank accounts, and other types of property, including real estate.

    • Power of Attorney for Health Care (2016, 65 KB), a document that allows a person to delegate to another person the power to make decisions regarding health care matters if the individual becomes unable to do so.

    • Living Will (2016, 34.5 KB), a document that allows Illinois adults to legally authorize, in advance, withholding of life-sustaining procedures should they become terminally ill or injured. The living will is prepared while the individual is able to make independent decisions, thereby removing a heavy burden from family and other loved ones.
These Advance Directive forms and instructions are provided free of charge by the Illinois Department on Aging. Contact the Senior HelpLine.
*Illinois Guardianship and Advocacy Commission also provides Advanced Directive Forms.

Prescription Drug Assistance

  • Help with Your Medication (brochure and form, 2003 - 83 KB) helps those who use prescription and over-the-counter medications avoid problems from drug interactions. Readers are encouraged to talk with their physicians and pharmacists about all medications they are taking.

  • The Personal Medications Record is incorporated into the brochure and is designed to encourage older adults to maintain a list of all medications (prescriptions and over–the–counter) and other substances, including alcohol, that they use for health care or as personal choice. The list allows physicians and pharmacists to better treat and help older patients/customers.

Housing Options

  • Housing Options for Older Adults (brochure, 2013, 11 x 17 - 374 KB) outlines numerous choices people have when planning how and where they wish to reside as they get older. Various community–based options, from remaining in one’s own home to sharing a residence with other people to retirement facilities, are described.

  • Housing Directory for Illinois Seniors (book, 2001) a collaboration of the Illinois Department on Aging and the Illinois Housing Development Authority, this 265-page directory lists private and public facilities exclusively for the elderly.

  • The Reverse Mortgage...what you need to know (brochure, 2013 - 350 KB) answers basic questions homeowners might ask about reverse mortgages. This special loan guarantees monthly cash advances or occasional lump sum payments that don’t require re–payment until the homeowner dies, moves or sells the home.

Volunteer & Intergenerational Programs

  • Illinois Volunteer Money Management Program (brochure, 2016 - 317 KB) describes how volunteers provide protective service for limited income seniors who need help managing their finances. The program is sponsored by the Department.

  • Become a Long-Term Care Volunteer Ombudsman (brochure, 2005 - 86 KB) Volunteers are needed to work with nursing home residents, families, community groups and nursing home staff to resolve problems and ensure quality of life for all people in long term care facilities.

  • "Read Me a Story!" A Guide for Producing a Reading Series on Local Television (book, 2002) – Developed in 1999 through a partnership with the Illinois State Library, Barnes and Noble Booksellers, and Access 4 Cable television, this program guide offers ideas and suggestions for creating a video series showing seniors reading children's stories. The program was designed to stimulate children's interest in reading and encourage seniors to read to children. Although broadcast is limited to local cable companies, the guide offers an excellent tool for recruiting volunteers to read to children.​​​​​