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  1. AGING
  2. About Us

Contact Us

Main Office:
One Natural Resources Way, Suite 100
Springfield, IL 62702-1271
1-800-252-8966
FAX: 217-785-4477

Chicago Office:
Michael A. Bilandic Building
(also known as the State of Illinois Building)
160 North LaSalle St., Suite N-700
Chicago, IL 60601-3117
312-814-2630
FAX: 312-814-2916

Senior HelpLine:
(8:30 a.m. - 5 p.m., Monday through Friday)
1-800-252-8966
1-888-206-1327 (TTY)
aging.ilsenior@illinois.gov

Benefit Access Program:
(8:30 a.m. - 5 p.m., Monday through Friday)
1-800-252-8966
1-888-206-1327 (TTY)

Adult Protective Services:
1-866-800-1409
1-888-206-1327 (TTY)

Legislative Liaison:
alexander.burke@illinois.gov

Media Inquiries:
Mike Deering, Interim Director of Communications
Office: 312-814-1676
Cell: 312-771-0976
mike.deering@illinois.gov

Conferences, Workshops and other Events:
aging.training@illinois.gov

Webmaster:
aging.webmaster@illinois.gov

Freedom of Information Act:
The public may request a copy of public records maintained by the Illinois Department on Aging under the state Freedom of Information Act (FOIA).

Requests must be made in writing and must state that you are requesting the information under the Freedom of Information Act. Provide a brief description of the public records requested, being as specific as possible and remember to include your full contact information, including name, organization, mailing address, email address, fax number and daytime phone number.

Contact us by mail:

FOIA Office
Illinois Department on Aging
One Natural Resources Way, Suite 100
Springfield, IL 62702-1271

Or fax to: 217-785-4477​​

Reasonable Accommodation and Civil Rights Complaint Procedures:

Employee Discrimination Complaint Process
Employee Discrimination Complaint Form

Reasonable Accommodation Policy
Accommodation Request Procedure for Applicants
Accommodation Request Procedure for Employees
Reasonable Accommodation Request for Applicants
Reasonable Accommodation Request for Employees

Melina Tomaras-Collins, EEO Officer
Office:  217-785-3347
melina.tomaras-collins@illinois.gov