Oracle has introduced Java version 8 update 91. This new update has worked on our PCs for all Medi applications.
If you can login now do not change your Java.
In the 5/10/2016 Microsoft Windows update more Java versions are blocked. If you are getting the message that Microsoft Windows is blocking your Java, you can use the new version. www.java.com . Microsoft will block all Java 7 versions that are currently available to the public. Microsoft will block Java 8 versions before 8u77. If you do not have one of these versions (8u77, 8u91) and can’t login you will have to change Java. Special Note: Do not use the Beta or early release of Java 9.
If your password is over a year old you may be prompted to change your password. This is normal. If you are having problems logging in and your password is over a year old or it has been over 90 days since you used Medi you may have to change your password.
For Illinois (Instate) users, use the Forgot Password button on the MEDI login page.
For Out of state users, call 1-800-366-8768. Select option 1 then option 6 for assistance changing passwords.
Please Note: Only accounts which were registered using a State of Illinois Driver’s License (DL) or State of Illinois ID card can use the Instate option for changing their password.
Microsoft has introduced Windows 10 and a new web browser called Microsoft Edge. Windows 10 has worked with Medi. The Edge browser will not work with Medi. If you upgrade to Windows 10 you will have to use the IE 11 mode. To find instructions for using the IE11 mode in Windows use a Google search. The Windows 10 and IE 11 combination has worked in our testing.
Note: Windows Edge, Google Chrome, Safari and Firefox web browsers are not supported.
Welcome to myHFS - the secure Web site for the Illinois Department of Healthcare and Family Services. This Web site allows authorized users online access to departmental information on the following HFS programs:
Medical Assistance Information for Medicaid Providers
All Kids and FamilyCare Programs
Child Support Case Information
Cost Calculation For Medicaid School-Based Health Services
Resources are available to assist you with establishing and troubleshooting your MEDI access:
Getting Started presents what is required to use these applications
Registration Toolbox (pdf) provides steps to complete the registration process, as well as problem tips
Help Documentation for a more thorough overview of MEDI
Login here or click the login button above.
Note: Some features of this site will be unavailable between 3 and 3:30 a.m. on a daily basis, and between 10 p.m. to midnight on Saturdays, due to regular system maintenance. Please keep this in mind when using this site during this time frame, and thank you for your cooperation.