1. DCEO
  2. Community Services
  3. Utility Bill Assistance

How To Apply


Beginning September 1, 2014 Seniors, People with Disabilities
Beginning October 1, 2014 Households with children age 6 years or under
Beginning November 1, 2014 All other eligible households


Contact your local Community Action Agency to make an appointment to apply for LIHEAP.  You can use the "Where to Apply" link to the right to locate the appropriate Community Action Agency for your county.

Income Eligibility:

If your household’s combined income for the 30 days prior to application is at or below 150% of the federal poverty level as shown in the chart below, you may be eligible to receive assistance. If you rent, and your heat and/or electric is included in the rent, your rent must be greater than 30% of your income in order to be eligible to receive assistance.


Family Size 30 Day Income Annual Income
1   $1,459 $17,505
$1,966 $23,595
$2,474 $29,685
$2,981 $35,775
$3,489 $41,865
$3,996 $47,955
$4,504 $54,045
$5,011 $60,135


Bring all appropriate documentation:

Do not forget to bring all required documentation at that time including:
  • Proof of gross income from all household members for the 30-day period beginning with the date of application.
  • A copy of current heat and electric bills issued within the last 30 days (if energy directly paid for).
  • A copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount and landlord contact information.
  • Proof of Social Security numbers for all household members.
  • Proof that household received TANF or other benefits, such as Medical Eligibility or SNAP, if receiving assistance from the Illinois Department of Human Services.

Percentage of Income Payment Plan - Available to Customers of Ameren Illinois, ComEd, Nicor Gas or Peoples Gas/North Shore Gas

LIHEAP clients with the listed utility providers have the option of choosing between the traditional LIHEAP Direct Vendor Payment (DVP) plan or the Percentage of Income Payment Plan (PIPP). Under this program eligible clients will pay a percentage of their income, receive a monthly benefit towards their utility bill, and lower their overdue bills for every on-time payment they make by the bill due date.