Requests for Telecommunication Services must be submitted by your Agency appointed Telecom Coordinator. If you do not know who your Telecom Coordinator is, please contact the Service Desk at 217-524-4784 or 800-366-8768.
Agency Telecom Coordinators must perform the following actions:
For all voice orders and requests for new lines, telephone equipment and accessories, LAN installations, moves, changes, fiber optics, and cellular services:
- Complete:TSR Form (P-Phone type telephone requests require an additional PPhoneForm)
- Email completed form to: CMS.Prov@illinois.gov
For Calling Cards, International Calling Cards, and Account Credit Requests:
- Proceed to and complete the appropriate Telecommunications Forms
- Email completed Telecom form to: CMS.Prov@illinois.gov