Payphones provide telephone service to users who do not or would not otherwise have access to land lines or wireless phones. This would include State of Illinois institutions, such as correctional facilities and mental health centers, where direct telephone extension lines and wireless phones are not permitted. In some instances, security enhancement decisions have influenced the placement of payphone installations. Additionally, they allow any user the means to call emergency numbers, such as 911, if needed.
Also known as a "paystation" and typically located in a public area, pay telephones allow users to complete calls by depositing coins to cover the call cost. Some pay phones are coin less and capable of reading credit and calling cards for completion and payment of calls.
BCCS telecommunications services are available to all state agencies, boards, commissions, universities, offices of the Illinois House and Senate, and Constitutional Officers.