Site-to-Site VPNs are Internet Protocol Security (IPSec) tunnels connecting autonomous local area networks (LANs) over the public internet. This BCCS service is primarily used to connect state agency LANs to third-party entities.
You can help ensure efficient and effective data communications via Site-to-Site VPN Services by:
- Ensuring that Site-to-Site VPN services are not used for personal or other matters that do not pertain to official business needs
- Reporting significant changes in business operations that may influence Site-to-Site VPN services
- Reporting changes in service performance in a timely manner to allow for accurate and speedy diagnostics.
- In order to expedite requests, please be prepared to provide detailed information on what resources are required to be accessed, including IP addresses as well as technical contacts that network services staff can work with in establishing and supporting the service