The Bureau of Communication and Computer Services (BCCS) of the Illinois Department of Central Management Services (CMS) will centrally manage the acquisition, installation, operation, and maintenance of wireless access points for CMS managed agencies. CMS has standardized on Cisco for the wireless LAN offering.
Wireless Local Area Network (LAN) services can be very useful to users who appreciate the flexibility to roam, whether in the office or in the field, and still be able to connect to their respective LANs.
|Wireless Access Point
||(1) Monthly Maintenance Fee
|Wireless Access Point
||(2) One-Time Install Charge
(1) Includes the maintenance cost of the access point, maintenance cost of backend infrastructure such as wireless controllers, and maintenance on infrastructure used to support the wireless LAN.
(2) Customer responsible for ordering and purchasing any additional LAN cabling that might be required.
What is Included?
- Wireless access point: A hardware device that acts as a communication hub for users of a wireless device to connect to a wired LAN.
- SOI-Secure: A Service Set Identifier (SSID) providing access to the internal network of the State of Illinois. It is intended solely for use by State of Illinois-owned devices. All Microsoft Windows devices must be joined to the Illinois.gov or a cross-forest trusted domain. All non-Microsoft Windows devices must have installed the MobileIron MDM client. Wireless devices are granted access to filtered Internet and the agency intranet to which that device is assigned. This is a wireless network without machine authentication which allows users to connect based on AD credentials and maps them to their appropriate agency subnet. Users cannot run login scripts, so they will not have access to drive mappings, applications, etc.
- Visitor: This SSID provides the Guest network and filtered Internet access. Access to State of Illinois Guest wireless networks is intended for the use of visitors to State of Illinois facilities when it is convenient or useful for the State to provide such access. It is the responsibility of the visitor to ensure that personal devices run up-to-date anti-virus software and install security patches as issued by the operating system vendor. All Visitors must log in with State of Illinois provided credentials by the agency’s lobby ambassador. CMS Technical Support is not available for non-State of Illinois issued devices that are used to access the Guest network.
What Should You Expect?
- Networks designed on the 802.11 wireless specifications issued by the Institute of Electrical and Electronic Engineers (IEEE).
- 802.11 specifications that are path-sharing compatible with the Carrier Sense Multiple Access with Collision Avoidance (CSMA/CA) Ethernet protocol.
- 802.11 specifications providing the flexibility to simultaneously use standard equipment from a variety of vendors pursuant to the Wireless Ethernet Compatibility Alliance (WECA).
- Implementation of direct sequence spread spectrum (DSSS) wireless LAN technology that works in resisting interference while supporting a higher degree of reliability.
- Highly-efficient wireless performance leading to enhanced load balancing by means of clients being able to re-associate among a variety of access points in an environment of distinct frequency channels that do not overlap.
How Can You Help?
Each agency utilizing the Enterprise Wireless LAN Service will appoint at least one lobby ambassador who will have access to the wireless management system for administrative functions such as creating and assigning guest access login credentials and reporting.
You can help ensure efficient and effective data communications via Wireless LAN Services by:
- Ensuring that Wireless LAN Services are not used for personal or other matters that do not pertain to official business needs.
- Reporting significant changes in business operations that may influence Wireless LAN Services
- Reporting changes in service performance in a timely manner to allow for accurate and speedy diagnostics.
In order to expedite requests, please be prepared to provide detailed information on what resources are required to be accessed as well as technical contacts that network services staff can work with in establishing and supporting the service.