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Enterprise List Server

Category: Hosting

The BCCS Enterprise List Server Service (ELS) provides BCCS hosted email customers with the ability to send emails to very large groups of recipients from a secure server. The list server aids in managing large lists by allowing recipients to sign-up or opt-out of receiving future mailings and automatically drops recipients whose email addresses repeatedly can’t be reached.  This service is utilized by several agencies and contains over 2 million members across more than 250 different lists.

 

Rates

​At this time there is no charge to use the Enterpise List Server service.  This service is for hosted email customers only.

 

What is Included?

  • ​Consultation with customer to determine business need
  • List creation based on information provided by the customer in the List Manager questionnaire that includes the list name, list owner(s) and initial membership list
  • Tutuorial provided to all new list owners
  • Full customer support is available

 

What Should You Expect?

  • ​This service is available to customers 24 x 7, excluding outages, maintenance windows and unavoidable events
  • Most lists can be set up within three business days
  • Notification of any scheduled maintenance or outages
  • Continuing upgrades when new software versions become available

 

How Can You Help?

  • Lead time of at least three business days for a new list creation
  • Accurate and timely submission of the List Server questionnaire
  • Ensure that the ELS is not used for personal or other matters that do not pertain to official business needs
  • Report significant changes in business operations that may influence ELS
  • Report changes in service performance in a timely manner to allow for accurate and speedy diagnostics