Centers for Medicare & Medicaid Services
800/633-4227 (800-MEDICARE)
www.medicare.gov
CMS is the federal agency that administers the Medicare program. 1-800-MEDICARE staff answer general questions on Medicare.

Wisconsin Physicians Service
Medicare Part B Carrier
800/633-4227 (800-MEDICARE)
www.wpsmedicare.com
For questions or problems with Medicare Part B claims or appeals.

National Government Services
Medicare Part A Fiscal Intermediary
800/633-4227 (800-MEDICARE)
www.ngsmedicare.com or www.adminastar.com
For questions or problems with Medicare Part A claims or appeals.

National Government Services
Durable Medical Equipment Regional Carrier
800/633-4227 (800-MEDICARE)
www.ngsmedicare.com
For questions or problems with Medicare Durable Medical Equipment claims or appeals.

Senior Health Insurance Program
800/548-9034 TTY/TDD 866/323-5321
www.state.il.us/aging/SHIP
Provides free, confidential and objective insurance counseling to people on Medicare and their families regarding Medicare, Medicare supplement insurance, Medicare+Choice products and long term care insurance.

Illinois Foundation for Quality Health Care
Quality Improvement Organization
800/647-8089
www.ifmc-il.org
Provides nursing home quality information, Medicare hospital rights and responds to inquiries regarding the quality of health care Medicare beneficiaries have received.

Illinois Department on Aging
www.state.il.us/aging
For information on transportation needs, household and personal care needs as well as other services to seniors and caregivers. 

Illinois Comprehensive Insurance Plan
800-962-8384 TTY/TDD 217-782-6410
Provides information on coverage for persons who cannot find health insurance.

Health Assistance Partnership
202-737-6340
www.hapnetwork.org/
Engages in capacity-building initiatives with State Health Insurance Assistance Programs (SHIPs) in the areas of Medicare education and program development.