Preventing Abuse in your Neighborhood:

Preventing Abuse in Nursing Homes:

  • You Have a Voice! (8.5" x 11" brochure, 2011 - 703 KB) explains how the Illinois Long-Term Care Ombudsman Program works with nursing home residents, families, community groups and nursing home staff to resolve problems and ensure quality of life for all people in long term care facilities.
  • En Español – Usted tiene una voz! (2009 - 408 KB)
  • You Have the Right! (11" x 17" poster, 2011 - 519 KB) lists your rights as a resident of a long-term care facility and who to call with questions or complaints.
    • Chinese (11" x 17" poster, 2011 - 519 KB)
    • Korean (11" x 17" poster, 2011 - 519 KB)
    • Polish (11" x 17" poster, 2011 - 519 KB)
    • Russian (11" x 17" poster, 2011 - 519 KB)
    • Spanish (11" x 17" poster, 2011 - 519 KB)
  • Illinois Long-Term Care Ombudsman Program Annual Report, FY 2013 (8.5" x 11," 464 KB), Demographics, FY 2013 (11" x 17", 66 KB) provides information on services, principles and structure of this program, as well as a summary of challenges and accomplishments in efforts to protect the rights of older adults residing in long-term and intermediate care facilities. 
  • Resident’s Rights for People in Care Facilities – Care facility residents are guaranteed certain rights, protections and privileges according to Illinois and Federal law. The following brochures detail those rights and explain where to turn if rights are violated.
  • Resident’s Rights for People in Long Term Care Facilities (2011 - 502 KB)
  • Money Follows the Person (brochure, 2011) is a statewide, multi-agency initiative to help older adults move out of the nursing home and back into their communities.
  • Become a Long-Term Care Volunteer Ombudsman (brochure, 2012 - 774 KB) explains what an ombudsman is and how to volunteer.

Legal Services:

  • Advance Directives (forms) resulted from an Illinois law which enables an individual to authorize another person to handle personal and business affairs in the event he or she is unable to, due to absence, illness or disability, and/or, under a separate procedure, to make health care decisions. Advance Directives include:
    • Power of Attorney for Property (2008, 159 KB) (New form will be posted soon.), a document that allows a person to delegate to another person the power to make decisions regarding assets, finances, bank accounts, and other types of property, including real estate.
    • Power of Attorney for Health Care (2011, 185 KB), a document that allows a person to delegate to another person the power to make decisions regarding health care matters if the individual becomes unable to do so.
    • Living Will (2008, 128 KB), a document that allows Illinois adults to legally authorize, in advance, withholding of life-sustaining procedures should they become terminally ill or injured. The living will is prepared while the individual is able to make independent decisions, thereby removing a heavy burden from family and other loved ones.
  • These Advance Directive forms and instructions are provided free of charge by the Illinois Department on Aging. Contact the Senior HelpLine.
  • Illinois Guardianship and Advocacy Commission also provides Advanced Directive Forms.